If it is important to you to:

• Unlock extensive career pathways within the entirety of the Rimi Baltic group, allowing you to chart your professional growth with confidence and purpose.
• Experience competent, friendly, and highly professional team support that empowers you to achieve your best work every day.
• Embrace a work culture that values flexibility, with the option for hybrid work arrangements in line with Agile principles that support your work-life balance and overall well-being.
• Take advantage of a competitive remuneration package that recognizes and rewards your contributions to the success of our company.
• Recharge your body and mind with complimentary fresh fruit and energizing drinks available in the office throughout the day, ensuring you stay revitalized and focused on delivering your best work,
• The opportunity to work remotely from a different country for up to one month per year allows you to seamlessly combine travel and work.

If you have:

• Higher education.
• Practical knowledge of SAP will be considered an advantage.
• Understanding of retail processes is desirable.
• Understanding of process automation.
• Experience in customer support is desirable.
• Excellent communication skills.
• Presentation skills.
• Developed analytical thinking, result-oriented personality, able to work in a team and independently.
• Ability to learn quickly.
• Ready for travelling within Baltic states;
• Ready to participate in on-call duties;
• Excellent knowledge of Estonian and good English (written and spoken).

We will entrust You:

• Ensure excellent customer service and support for end users, ensuring customer satisfaction and meeting deadlines.
• Provide timely assistance, recommendations, and technical information to SAP systems users.
• Solve incidents and problems using available tools by following existing procedures.
• Follow up on more complex issues by involving internal IT experts or external consultants to ensure the availability and operation of implemented IT systems.
• Identify recurring errors and suggest solutions.
• Identify and document problems, causes, and solutions.
• Create and maintain system documentation to support user activities.
• Create/change and maintain SAP system configurations.
• Assist in the implementation of SAP projects.
• Participate in user training activities.

Please send your CV in English until June 30.